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Old 02-04-08, 05:43 PM   #1
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Changing Gift


Hi, I just wondered if I could change what gift I have and if I will lose any of my greens will doing this..I'm just too scared to try!!
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Old 02-04-08, 05:46 PM   #2
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Re: Changing Gift


You can change gift any time you like as long as we haven't ordered (preferably before verif tho!), and you don't lose any greens for the privilege
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Old 02-04-08, 05:49 PM   #3
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Re: Changing Gift


Nice one...!
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Old 02-04-08, 05:54 PM   #4
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Re: Changing Gift


to add to this, would it be ok to use custom orders calculated in select.fj as orders on consoles because i personally believe it would be easier to refer to consoles

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Old 02-04-08, 05:55 PM   #5
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Re: Changing Gift


We will use the same formula to calculate custom orders on consoles, but you can't do it yourself so you'd need to raise a support ticket
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Old 02-04-08, 05:56 PM   #6
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Re: Changing Gift


yes ok, thanks
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Old 02-04-08, 07:06 PM   #7
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Re: Changing Gift


Has anyone managed to change a freepay gift? I've signed up for the touch (istuff.freepay) but now want to go for the iphone but it's not on my list. I've logged a support call but judging by how busy they are it could be a while to get a response.
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Old 02-04-08, 07:08 PM   #8
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Re: Changing Gift


Quote:
Originally Posted by Funky View Post
Has anyone managed to change a freepay gift? I've signed up for the touch (istuff.freepay) but now want to go for the iphone but it's not on my list. I've logged a support call but judging by how busy they are it could be a while to get a response.
i tried to change and they said no

arctic tried to change and they said yes

arctic is the only person that i know of to have his gift level changed
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Old 02-04-08, 10:17 PM   #9
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Re: Changing Gift


Thanks JoeWarne

Will have to sign up with gifts.freepay instead.
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Old 02-04-08, 10:27 PM   #10
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Re: Changing Gift


I had my gift level changed on freepay! worth a try at least
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Old 02-04-08, 10:45 PM   #11
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Re: Changing Gift


Quote:
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I had my gift level changed on freepay! worth a try at least
Can you remember how long it took?
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Old 03-04-08, 12:40 AM   #12
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Re: Changing Gift


While on the subject, can someone tell me how to raise a support ticket in freepay cuz either I'm blind or I'm missing it.
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Old 03-04-08, 12:43 AM   #13
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Re: Changing Gift


Quote:
Originally Posted by Sixshooter View Post
While on the subject, can someone tell me how to raise a support ticket in freepay cuz either I'm blind or I'm missing it.
Here you go mate:

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Old 03-04-08, 12:49 AM   #14
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Re: Changing Gift


Thanks, man
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Old 03-04-08, 09:03 AM   #15
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Re: Changing Gift


Quote:
Originally Posted by Funky View Post
Can you remember how long it took?
3 days! I think freepay were in one of those moods! If you say that you picked the iphone when you signed up but now it's gone back to the ipod or something like that then they should help you out. but who knows with freepay
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