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Our support stats

This is a discussion on Our support stats within the Freebiejeebies forums, part of the eXceem supported sites category; I'll just open this thread by saying that i am only publishing these for comparison purposes. I think it is ...

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Old 04-10-07, 11:35 PM   #1
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Our support stats


I'll just open this thread by saying that i am only publishing these for comparison purposes.

I think it is a good idea that networks publish response times so that people know what they are dealing with.

Our average response time for September 2007 was....... 48 minutes!

And our average response time over 2007 so far is....... 56 minutes!

Thanks
Richard
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Old 04-10-07, 11:39 PM   #2
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Re: Our support stats


That's incredibly quick..

Keep up the good work!
 
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Old 04-10-07, 11:40 PM   #3
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Re: Our support stats


yehh i dont know how you guys do it but please, keep it up!!
 
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Old 04-10-07, 11:44 PM   #4
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Re: Our support stats


and just so you can see for yourselves.

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Old 05-10-07, 02:29 AM   #5
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Re: Our support stats


keep up the good work
 
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Old 05-10-07, 11:39 AM   #6
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Re: Our support stats


Bravo...!
 
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Old 05-10-07, 01:09 PM   #7
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Re: Our support stats


You haven't had that many support tickets to answer though, have you

Excellent job, nevertheless !
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Old 05-10-07, 03:45 PM   #8
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Re: Our support stats


Ooh, just beating ff4u atm well done!
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Old 05-10-07, 04:45 PM   #9
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Re: Our support stats


Quote:
Originally Posted by DariusTim View Post
You haven't had that many support tickets to answer though, have you

Excellent job, nevertheless !
Maybe part of that is because we get very few follow up queries, we never send out stock replies and sort most queries in full at the first time of asking

... or maybe people just don't wanna speak to us!
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Old 05-10-07, 04:48 PM   #10
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Re: Our support stats


Quote:
Originally Posted by Monkeyegg View Post

... or maybe people just don't wanna speak to us!
hehe
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Old 05-10-07, 05:38 PM   #11
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Re: Our support stats


I'll speak to you more often in exchange for greens!

i'm such a green slag!
 
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Old 05-10-07, 05:43 PM   #12
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Re: Our support stats


Thats a fantastic response time!!! Exceptionally impressed
 
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Old 05-10-07, 06:04 PM   #13
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Re: Our support stats


Nice one guys
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Old 05-10-07, 08:23 PM   #14
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Re: Our support stats


its the battle of the sites!!

lets publish league tables!
 
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Old 05-10-07, 08:26 PM   #15
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Re: Our support stats


is there a column for when alex is having takeaway pizza?
 
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Old 06-10-07, 01:37 PM   #16
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Re: Our support stats


lol think we can rule out cool freebies from this 11 days and counting im on with them
 
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Old 06-10-07, 02:04 PM   #17
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Re: Our support stats


Quote:
Originally Posted by djgallagher View Post
lol think we can rule out cool freebies from this 11 days and counting im on with them
Don't join networks then that arent listed on exceem, either approved or non-approved....end of story.

Anyway, if I remember correctly wasnt mr_maybs something to do with their support? If so, nuff said lol
 
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Old 06-10-07, 02:08 PM   #18
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Re: Our support stats


Quote:
Originally Posted by arcticfox20 View Post
Don't join networks then that arent listed on exceem, either approved or non-approved....end of story.

Anyway, if I remember correctly wasnt mr_maybs something to do with their support? If so, nuff said lol
and id stay clear of mr maybs as hes on my hitlist
revenge is best served cold...
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Old 06-10-07, 05:08 PM   #19
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Re: Our support stats


learnt from my mistakes had got a bit too far in tho before i saw the error of my ways
 
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