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Old 14-05-07, 09:33 PM   #1
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Account on hold


Right. I have a question. I signed up to forfree4u a while back and succesfully completed a offer. I have selected a DS Lite as my gift. I check my account every week to check if I have got any signups through my website. Today I checked my account and my account is on hold! How did that happen??!?! I sent in a support ticket to find out and they said that they only allow one account per person and shipping address. That's wierd cos I have not made any multiple accounts. No one in my household has signed up either (they don't trust this sites you see. Think it's all a scam! lol!). I have signed up to other sites with the same address but completed a different offer on the forfree4u network (e.g. wiiforfree) but surely this is allowed? Any one had the same problem? Any help/advice is welcomed. Thanks!
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Old 14-05-07, 09:42 PM   #2
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Re: Account on hold


Quote:
Originally Posted by Ammoh View Post
Right. I have a question. I signed up to forfree4u a while back and succesfully completed a offer. I have selected a DS Lite as my gift. I check my account every week to check if I have got any signups through my website. Today I checked my account and my account is on hold! How did that happen??!?! I sent in a support ticket to find out and they said that they only allow one account per person and shipping address. That's wierd cos I have not made any multiple accounts. No one in my household has signed up either (they don't trust this sites you see. Think it's all a scam! lol!). I have signed up to other sites with the same address but completed a different offer on the forfree4u network (e.g. wiiforfree) but surely this is allowed? Any one had the same problem? Any help/advice is welcomed. Thanks!
Other than forgetting that you had already opened an account with forfree4u, the only other thing I can think of is that when you tried to sign up the first time, there was a problem so you tried to sign in again.

Only forfree4u can tell you exactly what has happened, i would try the support ticket again.
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Old 14-05-07, 10:00 PM   #3
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Re: Account on hold


Hi Ammoh,

Unfortunately we're unable to answer personal account queries on the forum (due to data protection laws, etc.), but I can see your support ticket and we will endeavour to help resolve your issue.

Cheers
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Old 15-05-07, 12:05 AM   #4
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Re: Account on hold


Thanks guys! And Arctic you were right. I remember signing up in the internet cafe because I didn't have no internet access at my home address (which I now got) but I had problems signing in. The page kept on saying 'The username and password you entered are invalid' even though the password was correct. Even when I pressed the reset password button I still couldn't log in with the new password. So I must have tried again and created another account in the process. And also thanks forfree4u for such a speedy response to my support ticket. I have created another support ticket due to the above as mentioned to Arctic. Hope something will get sorted out. Thanks.
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Old 15-05-07, 12:35 AM   #5
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Re: Account on hold


Grrr! My net froze! Couldn't edit in time! Forgot to write in the line 'So I must have tried again..' that I switched to another machine after causing a stink with the net cafe owner and still couldn't log in with my new and old password and must have created....Sorry for any confusion. If I do get put on hold indefinitely, how do I solve this? Can I ask forfree4u to delete both accounts, sign up again and start again? Do I have to complete another offer again as well? This might be tricky as I have all done the offers that they have on their site for other sites/network. Any help/advice welcomed.
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Old 15-05-07, 08:13 PM   #6
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Re: Account on hold


Hope you get it sorted out soon. I've completed two ForFree4U sites so far and have always found them to be extremely helpful - hopefully you will have the same experience.

I think that as long as you didn't complete any offers on your "other" account, and as long as it wasn't created as a referral to your original account there shouldn't be a problem.
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Old 15-05-07, 09:20 PM   #7
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Re: Account on hold


Thanks owen! Hope it get sorted out soon. I know I didn't complete any offers on the account which I created first (but had problems logging in) or used that account as a ref to my current account. Just have to wait and see and hope for the best.
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Old 18-06-07, 10:24 PM   #8
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Re: Account on hold


Sorry to bump an old thread but I have finally sorted out my problem. After finally raising and answering support tickets for about a month, my account have finally been put off hold. YESSS! What can I say about forfree4u? What a great network! I cannot highly recommend them enough. I will sing your praises and recommend you to all my friends. Thank you forfree4u!
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Old 19-06-07, 09:23 AM   #9
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Re: Account on hold


Congratulations on getting your account back Ammoh
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Old 19-06-07, 08:17 PM   #10
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Re: Account on hold


Well done Ammoh, its nice to see that there is still a network around that puts customers above personal profit.

Must admit I'm nervous waiting for the next Lovefilm updates (when will they be in?) as I'm hoping that I can get my 2 greens on wiiforfree and 1 green on gamingforfree finally. I've been trying that long on the gaming one that the games I fancies are now old and I have new choices lol.
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Old 19-06-07, 08:19 PM   #11
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Re: Account on hold


horace goes skiing? jet set willy?
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Old 19-06-07, 08:21 PM   #12
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Re: Account on hold


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horace goes skiing? jet set willy?

Pong and 3D Chess
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Old 19-06-07, 08:24 PM   #13
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Re: Account on hold


heavy on the majick? Arkanoid 2:revenge of doh!
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Old 21-06-07, 09:40 PM   #14
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Re: Account on hold


Can anyone shed any light as to whether the Lovefilm credits are in yet as I had one reversed on another network yesterday but none of the other networks seem to have updated. Soooooooo, are they in and if not, when can we expect them?
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Old 22-06-07, 10:59 AM   #15
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Re: Account on hold


Hi Arctic,

We'll be updating LOVEFiLM credits shortly.

Cheers
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Old 23-06-07, 05:36 PM   #16
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Re: Account on hold


Quote:
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Hi Arctic,

We'll be updating LOVEFiLM credits shortly.

Cheers
After checking my accounts.......please tell me this hasnt been done yet lol
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Old 24-06-07, 10:49 AM   #17
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Re: Account on hold


LOVEFiLM greens have now been credited up to the June 17.

Cheers
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Old 24-06-07, 11:09 AM   #18
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Re: Account on hold


No new greens

I also lost one on ForFree4U
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