Downtime update

ForFree4U · 08-06-09, 10:58 AM

Hi everyone,

First off, apologies for my lack of activity on eXceem recently. I'm in the middle of exam season, and it's been hard to find a spare minute!

Our web host last night experienced a malicious attack on an unprecedented scale, and all of our websites are down as a result. They expect to have things resolved and working in the next 36 hours or so.

Very little information is being released at the moment, but we are monitoring the situation and I will post any updates as and when we have them.

Hopefully everything should be back up and working again soon.

Cheers

delude · 08-06-09, 11:00 AM

Thanks, FJ are in the same boat so I guess the updates from your data center will be the same.

ElectroGirl · 08-06-09, 11:23 AM

Quote:

Originally Posted by delude

Thanks, FJ are in the same boat so I guess the updates from your data center will be the same.

*Nods head in agreement

*

ForFree4U · 08-06-09, 11:25 AM

Yep, the updates should be similar.

We've redirected our DNS temporarily to allow email activity, so you won't be able to connect to any of the sites, but we'll switch them back as soon as the server is back online.

Cheers

ForFree4U · 08-06-09, 12:15 PM

Just an update: our server is being evaluated now, and so we should know about any data loss and ETA in a few hours.

Thanks for your patience.

Cheers

ForFree4U · 09-06-09, 09:51 AM

What we're now hearing isn't as optimistic as we'd first hoped. We're currently in discussions with our web host to see how we can proceed from here, and are evaluating various options.

I'll update when I have more details.

Thanks for your continued patience and support.

**the_icks** · 11-06-09, 07:35 PM

any news?!?

ForFree4U · 11-06-09, 09:08 PM

The information we're being given is still rather sketchy and contradictory, but the latest we've heard is that they'll be trying over the weekend to recover the most recent backup.

Cheers

moviedrome · 11-06-09, 09:16 PM

Quote:

Originally Posted by ForFree4U

The information we're being given is still rather sketchy and contradictory, but the latest we've heard is that they'll be trying over the weekend to recover the most recent backup.

Cheers

Sorry to hear that mate - keep pushing them - i had to annoy Rus on msn in the end until he finally agreed to answer my ticket with anything other than a copy paste

ForFree4U · 15-06-09, 07:40 AM

Things are looking up and we're hopeful of recovering all data within the next 48 hours.

Apologies for the continued downtime.

Cheers

Jono310 · 20-06-09, 11:04 AM

good news!

i think before the crash i got a surge of 16 greens on efree.be....so if they get lost somehow maybe they can be manually creditted....

understanding how frustrating this must be for you, so hope it gets sorted soon!

**the_icks** · 20-06-09, 11:23 AM

I want to start working on my camera again!!

arj154 · 01-07-09, 05:34 PM

whats goin on then? its been about 16 days since we've had any info on the issue.

**the_icks** · 03-07-09, 04:21 PM

would be nice to be kept informed...!!

AC05 · 05-07-09, 12:23 AM

Didn't Freebiejeebies take like, 2 weeks to sort this?

chigley · 05-07-09, 08:05 AM

Quote:

Originally Posted by AC05

Didn't Freebiejeebies take like, 2 weeks to sort this?

Bloody hell; long time no see!

freebiechap · 05-07-09, 08:40 AM

As I have ben saying in all my previous posts, this site is a joke.

Freebiejeebies and Kudosnetwork are the way to go, both have excellent support + ratios.

Djoscar · 05-07-09, 08:59 AM

Quote:

Originally Posted by freebiechap

As I have ben saying in all my previous posts, this site is a joke.

Freebiejeebies and Kudosnetwork are the way to go, both have excellent support + ratios.

This site is NOT a joke! It's just that the owner is in the middle of his exams!

**the_icks** · 05-07-09, 09:00 AM

erm, and the server crashed!! Might be a good opportunity for a fresh start to the sites with lots of offers!!!!

Emma · 05-07-09, 09:56 AM

Quote:

Originally Posted by freebiechap

As I have ben saying in all my previous posts, this site is a joke.

Freebiejeebies and Kudosnetwork are the way to go, both have excellent support + ratios.

Could I ask you to stop with the negative comments with sites that don't concern you. While you may have a problem with forfree4u, by the way all your posts are written, there's no need to keep posting just to say something negative which is totally uncalled for.

If you don't like a network, don't use them, and poist in other sections not just keep harping on about the one you don't like!

08-06-09, 10:58 AM	#1
ForFree4U ForFree4U Network Staff Join Date: Apr 2006 Location: Newcastle Posts: 1,336	Downtime update Hi everyone, First off, apologies for my lack of activity on eXceem recently. I'm in the middle of exam season, and it's been hard to find a spare minute! Our web host last night experienced a malicious attack on an unprecedented scale, and all of our websites are down as a result. They expect to have things resolved and working in the next 36 hours or so. Very little information is being released at the moment, but we are monitoring the situation and I will post any updates as and when we have them. Hopefully everything should be back up and working again soon. Cheers

08-06-09, 11:00 AM	#2
delude Mini Mac Join Date: Mar 2007 Location: UK Posts: 4,655	Thanks, FJ are in the same boat so I guess the updates from your data center will be the same.

08-06-09, 11:25 AM	#4
ForFree4U ForFree4U Network Staff Join Date: Apr 2006 Location: Newcastle Posts: 1,336	Yep, the updates should be similar. We've redirected our DNS temporarily to allow email activity, so you won't be able to connect to any of the sites, but we'll switch them back as soon as the server is back online. Cheers

08-06-09, 12:15 PM	#5
ForFree4U ForFree4U Network Staff Join Date: Apr 2006 Location: Newcastle Posts: 1,336	Just an update: our server is being evaluated now, and so we should know about any data loss and ETA in a few hours. Thanks for your patience. Cheers

09-06-09, 09:51 AM	#6
ForFree4U ForFree4U Network Staff Join Date: Apr 2006 Location: Newcastle Posts: 1,336	What we're now hearing isn't as optimistic as we'd first hoped. We're currently in discussions with our web host to see how we can proceed from here, and are evaluating various options. I'll update when I have more details. Thanks for your continued patience and support.

11-06-09, 07:35 PM	#7
the_icks Mr Baldy Chicken Join Date: Mar 2006 Posts: 13,985	any news?!?

11-06-09, 09:08 PM	#8
ForFree4U ForFree4U Network Staff Join Date: Apr 2006 Location: Newcastle Posts: 1,336	The information we're being given is still rather sketchy and contradictory, but the latest we've heard is that they'll be trying over the weekend to recover the most recent backup. Cheers

15-06-09, 07:40 AM	#10
ForFree4U ForFree4U Network Staff Join Date: Apr 2006 Location: Newcastle Posts: 1,336	Things are looking up and we're hopeful of recovering all data within the next 48 hours. Apologies for the continued downtime. Cheers

20-06-09, 11:04 AM	#11
Jono310 iPod 20gb Join Date: Aug 2007 Location: Manchester Posts: 824	good news! i think before the crash i got a surge of 16 greens on efree.be....so if they get lost somehow maybe they can be manually creditted.... understanding how frustrating this must be for you, so hope it gets sorted soon!

20-06-09, 11:23 AM	#12
the_icks Mr Baldy Chicken Join Date: Mar 2006 Posts: 13,985	I want to start working on my camera again!!

01-07-09, 05:34 PM	#13
arj154 aka Fallen Heero Join Date: Dec 2005 Location: c:\windows\system32 Posts: 779	whats goin on then? its been about 16 days since we've had any info on the issue.

03-07-09, 04:21 PM	#14
the_icks Mr Baldy Chicken Join Date: Mar 2006 Posts: 13,985	would be nice to be kept informed...!!

05-07-09, 12:23 AM	#15
AC05 BANNED Join Date: Sep 2006 Posts: 224	Didn't Freebiejeebies take like, 2 weeks to sort this?

05-07-09, 08:40 AM	#17
freebiechap iPod Shuffle Join Date: Mar 2009 Posts: 15	As I have ben saying in all my previous posts, this site is a joke. Freebiejeebies and Kudosnetwork are the way to go, both have excellent support + ratios.

05-07-09, 09:00 AM	#19
the_icks Mr Baldy Chicken Join Date: Mar 2006 Posts: 13,985	erm, and the server crashed!! Might be a good opportunity for a fresh start to the sites with lots of offers!!!!